VoiceNote is a  powerful tool which can plug in to any internal telecommunication infrastructure of an Enterprise to track the Voice records and Call details .   Voice note provides easy and flexible  search and play back functionalities for the Voice call records .  Calls will be archived with provision for fast access of the call records. 

Features like Call monitoring of live agents, powerful reporting functionalities and Dashboards make voice note a powerful Call tracking, Monitoring utility.   Voice note is provisioned with easy, flexible and user friendly Web based interface for administration, reporting, search and play back  , monitoring and tracking of  voice calls, SMS, FAX , Agent Screen recordings.

The SPEECHDIAL Dialer is a Preview Dialing System, makes outbound calls from a call list and proposes the call record to an agent. The agent has complete control over the dialing process and can inform the phone system if and when the calls to be placed. Additionally, the agent gets time for contact preview, manage the call notes and history as well as prioritize the contacts. SpeechDial has the capability to integrate with market leading telephony platforms and with Customer Database systems. This  product is customizable to meet critical business requirements of any enterprise.

• Preview Dialing system which can be integrated with Custom software
• Campaigns can be uploaded as excel or CSV file
• SpeechDial supports custom integrations with third party Databases to read Dial list and Managing Dial lists or campaigns.
• Dial outcomes can be made available to third party applications or CRM through APIs or through Database integrations.
• Powerful reports for frequent analysis of Campaigns
• Real time monitoring and flexible user friendly campaign management.

Speech Bill is a call tracking solutionfor all kind of Enterprises . SpeechBill provides intelligent tracking of all voice communications. SpeechBill can generate detailed reports on telecom usage automatically or on demand and helps organization to calculate and disperse the cost to individuals, departments, cost-Centre’s and customers.

SpeechBill will track the communication infrastructure usage of departments and staffs and can be configured according to the Enterprise’s hierarchy.  It has  the best in class reports for doing the Call data analysis and can dig in to the detailed Analysis using the Dashboards and reports being provided.

SpeechBill helps you to measure the performance of your telephone infrastructure and services using present and historical data.

SpeechBill is integrated with all CDR information from most of the market leading telephony platforms .  SpeechBill can be accessed using the easy and flexible web based interface from Desktop PCs and Mobile Devices.