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VoiceNote is a  powerful tool which can plug in to any internal telecommunication infrastructure of an Enterprise to track the Voice records and Call details .   Voice note provides easy and flexible  search and play back functionalities for the Voice call records .  Calls will be archived with provision for fast access of the call records. 

Features like Call monitoring of live agents, powerful reporting functionalities and Dashboards make voice note a powerful Call tracking, Monitoring utility.   Voice note is provisioned with easy, flexible and user friendly Web based interface for administration, reporting, search and play back  , monitoring and tracking of  voice calls, SMS, FAX , Agent Screen recordings.