SpeechLogix Emergency Command Center Solution (ECC)
Control room with a team of communications people who monitor and listen to the media and the public, respond to inquiries, and synthesize opinions to determine the best course of action.
- CTI Integration with the phone system.
- GIS - Geographic Information System
- Call taker application with digital map plot function.
- Reporting Engine – Electronic Forms & Reports.
- Dashboard Engine – Real time Evaluation & Monitoring for performance analysis.
- Voice Logging Solution for the call review