DGVox is designed to record and archive voice communications, be it Telephone calls (IP, Digital or Analog), Radio communication.
DGVox with its powerful web based user interface allows users to monitor, search and evaluate calls and generate various types of reports and graph for analysis. DGVox is used in various user groups in Government, Law Enforcement, Banks and Financial institutions, Call Centers, and Public Utilities.
DGVox is equipped with modules for Screen Capture and Agent Quality Monitoring, specifically designed to meet the requirements of Call Centers. DGVox is compatible and certified with leading phone systems like Cisco, Avaya, Nortel and others.
- 1